Terms of Service

1. Agreement to these terms

These Terms of Service (the “Terms”) are a binding agreement between you and Agentic Assets (“Agentic Assets,” “we,” “us,” or “our”), the company that operates EQUIRE (the “Service”). By accessing or using the Service, creating an account, or clicking to accept these Terms, you agree to be bound by them. If you are entering into these Terms on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” refers to that organization.

If you do not agree to these Terms, do not access or use the Service.

2. The Service

EQUIRE is a software-as-a-service platform that helps commercial real estate teams intake deal documents, extract and review deal data, build valuation context, track diligence, and generate investment materials. The Service is intended for business and professional use by commercial real estate investment teams and is not directed to consumers or to individuals under the age of 18.

We may update, improve, or modify the Service over time. We may also add, change, or remove features. We will not make changes that materially reduce the core functionality of a paid subscription during a paid term without offering a reasonable remedy.

3. Accounts and eligibility

To use most features you must create an account. You agree to provide accurate information, to keep it current, and to keep your credentials confidential. You are responsible for all activity that occurs under your account. Notify us promptly at admin@agenticassets.ai if you suspect unauthorized use of your account.

If your organization provisions accounts for its team, the organization administrator may manage, suspend, or remove member accounts and may access information associated with those accounts.

4. Customer content

“Customer Content” means the documents, data, text, and other materials you or your team upload to or generate within the Service, including offering memoranda, rent rolls, financial statements, leases, diligence files, models, and memos. As between you and us, you retain all rights in your Customer Content.

You grant us a limited, non-exclusive license to host, process, transmit, display, and create derivative representations of Customer Content solely as needed to provide and support the Service for you, to maintain security and integrity, and as otherwise permitted by these Terms and our Privacy Policy.

You represent and warrant that:

• you have the rights necessary to upload Customer Content and to grant the license above;
• your Customer Content and its use within the Service do not violate any law or any third party’s rights, including confidentiality obligations, intellectual property rights, or privacy rights; and
• you are responsible for the accuracy and legality of your Customer Content.

5. Artificial intelligence and generated output

The Service uses artificial intelligence, including third-party large language models, to extract data, summarize documents, draft narratives, and assist with analysis. Output generated by the Service (“Output”) is produced from your Customer Content and your instructions and may contain errors, omissions, or inaccuracies.

Output is decision support, not professional advice. It is not investment, legal, tax, accounting, or appraisal advice, and it is not a substitute for independent verification and the professional judgment of qualified people. You are responsible for reviewing, verifying, and deciding whether and how to rely on any Output. We make no representation that Output is accurate, complete, or fit for any particular purpose.

We configure our AI providers so that Customer Content submitted for processing is not used to train their models. See our Privacy Policy for details on AI processing and sub-processors.

6. Acceptable use

You agree not to, and not to permit anyone to:

• use the Service in violation of any applicable law or regulation;
• upload content you do not have the right to share, or that infringes, misappropriates, or violates a third party’s rights;
• attempt to gain unauthorized access to the Service, other accounts, or our systems, or interfere with or disrupt the integrity or performance of the Service;
• reverse engineer, decompile, or attempt to extract the source code or underlying models of the Service, except to the extent permitted by law;
• use the Service to build a competing product, or resell, sublicense, or provide the Service to third parties except as expressly permitted; or
• use the Service to generate or distribute unlawful, harmful, or deceptive content.

7. Plans, fees, and payment

Access to paid features requires a subscription. Fees, billing frequency, and seat counts are described at the time of purchase or in an order or written agreement between you and us. Unless otherwise stated, fees are quoted exclusive of taxes, are billed in advance, and are non-refundable except as required by law or expressly stated.

Subscriptions renew for successive terms unless cancelled before the end of the then-current term. We may change pricing on renewal with reasonable prior notice.

8. Intellectual property

The Service, including its software, design, and content (excluding Customer Content), and all related intellectual property rights, are owned by Agentic Assets or its licensors. Except for the limited rights expressly granted to you to use the Service, no rights are granted to you by implication or otherwise. If you provide feedback or suggestions, you grant us a perpetual, royalty-free license to use them without restriction.

9. Third-party services

The Service relies on third-party providers (for example, hosting, database, authentication, email, and AI providers) and may link to or integrate with third-party services. We are not responsible for third-party services, and your use of them may be governed by their own terms. A current description of key sub-processors is available in our Privacy Policy.

10. Confidentiality and security

We implement reasonable technical and organizational measures designed to protect Customer Content. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. You are responsible for configuring access within your organization appropriately and for the security of your own credentials and devices.

11. Disclaimers

THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT OUTPUT WILL BE ACCURATE OR COMPLETE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGENTIC ASSETS AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

13. Indemnification

You agree to indemnify and hold harmless Agentic Assets from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your Customer Content, your use of the Service, or your violation of these Terms or applicable law.

14. Term and termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if necessary to protect the Service or other users. Upon termination, your right to use the Service ceases. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, and indemnification. You may request export or deletion of Customer Content as described in our Privacy Policy.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice, such as by posting the updated Terms with a new effective date or by notifying you through the Service. Your continued use after the changes take effect constitutes acceptance of the updated Terms.

16. Governing law

These Terms are governed by the laws of the United States and the state in which Agentic Assets is organized, without regard to conflict-of-laws principles. The parties submit to the exclusive jurisdiction of the courts located there, except that either party may seek injunctive relief in any court of competent jurisdiction.

17. Contact

Questions about these Terms? Contact us at admin@agenticassets.ai.